3. Reordering Checks

Account Switchboard

This time you should see a previous order on the Account Switchboard.

1. Find the last order that was successfully placed and shipped, as indicated in the "Status" column.

2. Click on the drop-down list next to that order. You will notice that two reorder options appear: “Reorder” and “Reorder with Changes.”

• Selecting “Reorder” brings you directly to the Order Submit page. Reordering in this way allows you to quickly reorder checks with all the same information, accents, etc. as the previous order.

• Selecting “Reorder with Changes” will bring you through the entire ordering process, just as you did in the previous section of this training site.

For the purposes of this exercise, we will assume the account holder wants their checks exactly like they were last time, so select “Reorder.”

Note: If you needed to order a different check product (such as deposits) or place a second check order with different personalization (for example, for a second address), you would click the "click here" link. Once a second order is placed, the Switchboard will list both the first and second orders. You would then be able to reorder from either of the two orders.

3. You will then be brought to the Order Submit page.